Our client is an industry-leading law firm based in NYC. They are seeking a Guest Services Coordinator to support the Concierge team. The position is fully on site at their headquarters in Midtown, Manhattan. The position is temporary, with an estimated assignment length of 6 months. 

Job Details 

• Greet visitors and provide seamless experience to VIP clients 
• Act as concierge for client requests regarding general information, meals, and gifts 
• Provide options for restaurants, place orders, and ensure meal delivery 

• Respond to gift requests, offer options, place orders, and ensure receipt of gift 
• Seamlessly liaise between clients, team members, restaurants, and retailers 
• Maintain stock of and place orders for various inventories 
• Train new staff members on department processes and procedures 
• Pay rate: $28-30 per hour, based on experience 

• Time Commitment: 6 months, full time 

Skills and Qualifications 

• 2+ years’ experience in concierge, guest services, or similar position in luxury hospitality 
• Personable and customer service oriented 
• Deep working knowledge of NYC trendy restaurants and luxury gift ideas 

• Tech savvy and familiar with front-of-house software 
• Punctual, reliable, and professional, with excellent sense of follow-up 
• Able to troubleshoot and think on your feet to resolve issues as they arise