Gainor Staffing
Description
Our client is a luxury hotel in Washington DC. They are seeking a motivated hospitality professional to join the team as an Assistant Hotel Manager.
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Job Details
- Act as an overall hospitality and customer service resource
- Assist guests with check-in and check-out
- Problem-solve guest issues and ensure satisfaction
- Manage reservations and administrative tasks
- Work collaboratively with Housekeeping and Engineering to ensure room inventory is maintained to the highest standard
- Manage shift schedules and ensure coverage for various positions
- Prepare financial reports and manage cash
- Oversee inventory and equipment statuses and place economical orders
- Some responsibilities related to the hotel restaurant
- Salary Range: $65-70k annually, based on experience
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Skills and Qualifications
- 2+ years of guest services experience in a high-end hospitality environment
- Familiar with and able to advise guests on local restaurants and attractions
- Personable and dedicated to customer service
- Punctual, reliable, and professional, with excellent sense of follow-up
- Able to troubleshoot and think on your feet to resolve issues as they arise
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Gainor provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.
